Shipping Policy

Thank you for shopping with 2 C's Embroidery Blanks! We strive to provide you with excellent service and keep you informed about our shipping practices. Please review our shipping policy below:

  • RTS (Ready-to-Ship) Items: All RTS items will ship within 5 business days from the date of purchase.
  • RTS and Preorder Item Orders: If you purchase RTS items alongside preorder items, the entire order will be held until all preorder items are ready to ship. If you choose to have RTS items shipped separately for an additional shipping cost, we can accommodate that request.
  • Shipping Times and Delays: Once your order has been handed over to our shipping partners, 2 C's Embroidery Blanks is no longer responsible for any shipping delays or issues. Shipping times may vary depending on the carrier and external circumstances.
  • Address Errors and Returned Packages: If an item is returned to us due to an incorrect address provided at the time of purchase, the customer will be responsible for any additional shipping costs to resend the item. Please double-check your shipping information before completing your order.
  • Damaged or Lost Packages: If your package is damaged, contains missing items due to damaged packaging, or is lost, you will need to file a claim directly with the shipping servicer. 2 C's Embroidery Blanks is not responsible for damages or missing items once the package has been handed over to the shipping carrier. Please inspect your package immediately upon arrival and contact the carrier directly for any claims.

Return Policy

At 2 C's Embroidery Blanks, we take pride in offering high-quality items and customization services. Please review our return policy carefully before placing your order.

  • All Sales Are Final: Due to the nature of our products and customization, all sales are final. We do not offer returns or refunds.
  • Preorder Items: Once a preorder closes, all sales are final, and no order cancellations, returns, or changes will be accepted.
  • Inspect Before Personalization: Please carefully inspect all items before applying any embroidery or personalization. Once an item has been personalized, we cannot offer refunds, returns, or exchanges for any reason.
  • Defective Items: If you receive an item with a manufacturing defect, please contact us within 7 days of delivery confirmation and include clear photos of the item. We will review the issue and assist you accordingly.
  • Damage During Personalization: If an item becomes damaged during the personalization process, no refund, exchange, or replacement will be offered.

We appreciate your understanding and thank you for supporting 2 C's Embroidery Blanks. If you have any questions, please feel free to reach out to our customer service team.

Exchange Policy

At 2 C’s Embroidery Blanks, we want you to love your items. However, we do not accept exchanges as a standard policy.

If you believe an exchange is necessary, please contact us so we can review your situation and discuss available options.

Preorder Items

  • No exchanges will be accepted for preorder-only items when no extra inventory is available.
  • Exchanges for preorder items will only be considered for the same item, such as a color or size exchange, and only if additional stock is available.

If an Exchange Is Approved

  • You will be responsible for return shipping and the shipping cost of the replacement item.
  • No shipping charges will be refunded on the original or replacement order.

Thank you for supporting our small business!

Preorder Policy

All preorder sales are final. Once a preorder closes, order changes or cancellations cannot be made.

Preorder-Only Items

Some items will be offered as preorder only, with no extra inventory available once the preorder closes.

  • These items will be clearly stated as preorder-only in the product description.
  • They will be removed from the website once the preorder period ends.

Preorders With Limited Extra Quantities

Certain preorder items may have limited quantities available after the preorder closes.

  • These listings will remain on the website and be marked as “PREORDER.”
  • Once the items are received and all preorders are fulfilled, the listing will be updated to “RTS” (Ready to Ship).

Turnaround Times

Preorder turnaround times are estimated based on information provided by our supplier. While we do our best to account for potential delays, some delays are out of our control.
Once preorder items are received, they will be packed and shipped as quickly as possible.

Thank you for your understanding and for supporting our small business!